Rosoka Software, Inc. Privacy Policy

Last modified: NOVEMBER 23, 2016

This is the Privacy Policy for the Rosoka Software, Inc. website located at http://www.rosoka.com (the “Site”), which is provided by Rosoka Software, Inc. (“Rosoka,” “we,” “us,” or “our”). We are dedicated to protecting the privacy of users of our services and this Site, including you. This policy describes the types of information we may collect from you or that you may provide when you visit the Site, and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy explains our practices on the collection, storage, use, and disclosure of your information in connection with your use of the Site; in e-mail, text and other electronic messages between you and this Site; through any mobile and desktop applications you download from this Site; and ANY OTHER SOURCES (collectively, the “Content”). It does not apply to information collected by us offline or through any other means, including on any other website operated by a third party, or any application or content (including advertising) that may link to or be accessible from or on the Site. The term “you” or “your” includes you and members of your household for which you are responsible for and who access the Site or the Content hereunder.

If you do not agree with our policies and practices, your choice is not to access this Site. By accessing the Site, you expressly agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy. As we update and expand our Services, we will continue to review this Privacy Policy in light of new technologies, business practices, and our business’ and users’ needs. Accordingly, we may make changes to this Privacy Policy at any time. It is your obligations to check this page for updates from time to time. You acknowledge that your use of the Site or the Content after our posting of changes to this Privacy Policy means that you agree to be bound by the revised Privacy Policy then in effect.

Information We Collect From the Site

We may collect several types of information from and about users of our Site, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information the Site collects that is defined as personal or personally identifiable information under an applicable law or any other identifier by which you may be contacted online or offline (“personal information”). We may also collect information about your Internet connection, the equipment you use to access our Site and usage details. This information may be collected directly from you, as it is provided to us, or automatically as you navigate through the Site. The information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.

Information You Provide to Us. The information we collect on or through our Site may include information that you provide by filling in forms on our Site; information provided at the time of registering to use our Site; posting material; downloading or accessing help pages; downloading or accessing software copies, updates and patches; requesting to sign up for newsletters or additional information; or requesting further services or training. We may also ask you for information when you report a problem with our Site. We also collect information provided by you, such as records and copies of your correspondence (including e-mail addresses) if you contact us, and your responses to surveys that we might ask you to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Site, traffic data, location data, logs and other communication data and the resources that you access and use on the Site, and information about your computer and internet connection, including your IP address, operating system and browser type. The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. We may also use cookies, e-tokens, tags, web beacons, web bugs, local shared objects and other technologies that help us better understand user behavior, tell us which pages or items are viewed and which features are used, personalize preferences, perform research and analytics, and identify equipment and software configurations compatible with the Site. They can show us, for example, popular pages, viewing patterns, click-through and other information that can be used to improve, operate and monitor our Content.  

Information from Third Parties. We may collect and receive information about you from third parties, such as programmers, servicers, commerce and business partners, consumer reporting agencies, and consumer data companies, and combine it with information we collect from you. If you connect to a third party social media service through an icon or link on the Site, we will collect the fact that you clicked on the icon or link, the area within the Site you clicked on, and the content or other information you posted through that connection. We may also obtain your user ID and/or user name associated with that third party service, any information/content you have permitted the third party to share with us, and any information you have made public in connection with that third party service.

How We Use Your Information. We may use information that we collect about you or that you provide to us, including any personal information to present our Site and its Contents to you, to provide you with information, products or services that you request from us; to fulfill any other purpose for which you provide it; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection; to notify you about changes to our Site or any products or services we offer or provide though it; to perform statistical research and analysis; monitor your use of the Site; send you newsletters as well as messages about new Content features, special offers, and other correspondence concerning the Content or the services of our business partners; to allow you to participate in interactive features on our Site; in any other way we may describe when you provide the information; and for any other purpose with your consent. We may also anonymize or aggregate any information we collect so that the information does not identify you. For example, we may share aggregate information with advertisers, analytics companies, or content providers about the volume of use on the Site or Content. We may also disclose and otherwise use, on an anonymous or de-identified basis, commentary, reviews and other information. You understand and agree that when we share viewing information using a unique identifier that does not reveal who you are, this unique identifier is not considered personal information and you will not assert that it should be treated as personal information. Our use and disclosure of such anonymized, aggregated, and other non-personal information is not subject to any restrictions under this Privacy Policy and we may use it and disclose it to others for any purpose without limitation.

How We Share Your Information. We may share or make available your personal information with certain third parties. For example, we may share your personal information with:

Our subsidiaries and affiliates, such as companies that are under common ownership or control with us.
Designated service providers who we may use to support our business, such as, for example, contractors or third parties that provide technical assistance, payment services, service and product analytics, fraud protection, and other support services on our behalf.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Rosoka’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Rosoka about our Site users is among the assets transferred.
Unaffiliated third parties, including third parties that own content and technologies used in our products and services to report on and account for use of such content and technologies by our users; or with whom we offer co-branded, joint or customized products or services. We take reasonable steps to require these third parties to safeguard your personal information.
To comply with any court order, law or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use http://www.rosoka.com/content/terms-use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rosoka’s customers or others.
For any other propose disclosed by us when you provide the information.
With your consent.

Your Privacy Settings. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please be aware that disabling certain of these technologies, such as browser cookies, may affect the functionality and availability of the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. To learn more about how to manage Flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
Promotional Offers from Rosoka. We may, from time to time, use your information to contact you via mail, e-mail or telephone to tell you about our own or third parties’ products or services. If you do not wish to receive such mail, e-mail or telephone call, you can opt-out by sending an email to info@rosoka.com. This opt out does not apply to information provided to Rosoka as a result of a product purchase, warranty registration, product service experience or other transactions. If you make these choices, you understand that we will not be able to inform you about any upcoming features, improvements, or promotions regarding our products or services.

Links to Third-Party Websites. The Site may contain links to websites or applications operated by third parties, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.

Your California Privacy Rights. California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@rosoka.com.

Data Security. We have implemented reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information. To help us protect your privacy, you should maintain the secrecy of your email address and the password you may have set up in connection with your access to any Content. Unfortunately, the transmission of information via the Internet is not completely secure. Although we endeavor to protect your personal information, we cannot guarantee the security of your personal information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Web.

Children’s Privacy. Our Site is not intended for children under 13 years of age.  You must be 13 years of age or older to use the Site. We do not knowingly collect personal information online from, or market online to, children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account. If you believe we might have any information from or about a child under 13, please contact us info@rosoka.com

Contact Information. To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Rosoka Software, Inc. 950 Herndon Pkwy, Suite 370, Herndon, VA 20170.